What We Collect and Why It Matters
When you open a ryo4d account, we collect the information needed to run it: your registration details, the device and browser you use to log in, and transaction records tied to your local payment method — whether that's DANA, OVO, or GoPay. Each deposit or withdrawal
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creates a record that links your account wallet to the payment reference on your e-wallet side, so both you and we can trace any query back to its source. We also collect session data — IP address, login timestamps, and in-app navigation — to keep your
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account secure and to detect unusual access patterns early. This data is not shared with advertising networks. Where we work with third-party payment processors to route your DANA or OVO transfers, those processors receive only what they need to complete the transaction; they do not receive
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your full account profile. Retention periods depend on the type of record: transaction logs are held for as long as applicable regulations require, and account data is held while your account remains active. You can request a summary of what we hold at any time through
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our support channel. Availability of this service depends on local law and is accessible where local regulations permit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.